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Great Customer Service and Warranty  
I purchased this scale 5 years ago and recently had an error message come up. I emailed Tanita and the regional representative contacted me by email. He had me check with new batteries and clean the contacts. Then he cross-referenced my model and lot numbers and said that my scale was still under warranty and if it met the warranty criteria would be replaced. Tanita has a 10 year warranty on this scale and my scale was 5 years old. He gave me an RMA# to submit with my receipt (which is required and I conveniently downloaded from Amazon from a purchase made 5 years ago!!) and about 10 days later I had my replacement scale!! Fantastic Customer Service from Tanita! Thank you Tanita!!! Thank you Amazon!! : 2010-09-15 04:18:07

Tanita BC554 Ironman Scale  
I love this scale and all the data it gives. For my purposes I pay particular attention to the fat% water% and muscle mass% and depending on the differences in those numbers I can adjust my workouts to focus on lowering the fat% and increasing muscle mass% while maintaining weight--valuable info that one cannot get with just a weight scale. I do notice that it consistently weighs 1/2 lb. lower than my Weight Watcher scale--I use both scales. At least the weight difference is consistent. I would highly recommend this scale to anyone who is interested in a more wholistic perspective of whats going on with their body while monitoring weight and workout effects. : 2010-09-15 04:18:07

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